Monday, March 14, 2011

Keeping the Customer, Loyality Programs

It has been estimated
that the average Consumer has 14.1 Loyalty Programs
  • And, their value {loyalty programs} are increasing with the recession;
  • "Good Customer Service" is deemed to be the single more important to encourage more spend;
  • Make your loyalty program easy to achieve or it will not be a success;
  • Make your loyalty program relevant ~ it is not a free coffee if you are a spa;
  • Loyalty members are usually one of these demographics: women, young, living with children ~ does this sound like your target market?
Start your loyalty program today.  We can help you design the concept and the creative as well. 
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2 comments:

  1. The wonderful thing about keeping your customers happy in this spa business is you will also feel fulfilled if you have lots of satisfied customers. Plus happy customers have the tendency to spread the word about your business. For me it is a win-win process.

    layana resort & spa

    ReplyDelete
    Replies

    1. Samie,

      You are right; a satisfied customer is one who will bring in other customers. The secret is how to keep the customer satisfied while still making a profit.

      Peace-Out!
      Lyndsy
      @aromaliving

      Delete

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